I disagree. Saying "sorry" is what we (mistakenly, I believe) teach our children to do when they are caught, but doesn't do anything to address the problem. "Cancelling" someone because we don't like what they said does nothing either (unless it is a truly focused boycott, with a realistic goal, such as the UFW grape boycott). Both only serve to end the conversation, when what is needed is to expand it.
Instead of teaching our children to just say "sorry" when they do wrong, we need to start a conversation, for as long as it takes, to discuss what actually happened and was done, and how it affects everybody. That is the philosophy of the school we sent our youngest child to - Play Mountain Place - which I urge you to explore.
https://www.playmountain.org/vision-mission-core-values/
Take, for example, the Wizard of Oz. Did you know that L. Frank Baum once wrote an editorial explicitly calling for genocide of Native Americans? For this reason, many choose to "cancel" anything to do with Oz. But Baum did much more than just say "sorry." He married the daughter of the most vocal (perhaps the only at the time) white advocate for native rights - Matilda Gage. Gage was also one of the most influential figures of the Woman's Suffrage movement. You probably haven't heard of her, because she split with Susan B. Anthony over Anthony's decision to cull the favor of white racists to support suffrage. Gage was the one who encouraged Baum to publish his Oz stories. Her influence can be seen in them. If you read them carefully, you will see he shows the indigenous people of Oz in a positive light, doing much more than an apology, no matter how sincere. (BTW - the Oz series also features a transgender person as its most important character).
https://matildajoslyngage.org/about-gage
This is the position I have taken in regard to Whoopi Goldberg's statements about the Holocaust. Although I found her statements to display both ignorance and divisiveness, I disagree with the decision of ABC to "cancel" her by a suspension. Instead of cancelling, instead of an apology, no matter how sincere, I believe we should have more, not less discussion.
https://aninjusticemag.com/my-response-to-whoopi-goldberg-and-her-defenders-f620a4408cb8
We don't need better apologies. We need more discussion.